HOW TO PLACE AN ORDER?
Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Cart page and we will guide you through the check out process.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept credit cards, debit cards, Paypal, Apple Pay and Google Pay.
HOW SAFE IS MY PERSONAL INFORMATION?
HOW DOES SHIPPING WORK?
Ultrasonic toothbrush and accessories: Our Ultrasonic Bamboo Toothbrush, replacement heads and heads for Philips Sonicare are sent directly from our Head Office in North Wales via Royal Mail.
Other products: Here at Untitled Bamboo, we've made our products available to everyone all over the globe. Our bamboo is grown in Asia, so to keep things green & eco when it comes to moving our products around we tend to ship directly from our warehouses over there. This eliminates unnecessary bulk journeys to our UK warehouse, although we do try to hold a small stock to speed up shipping times within the UK. Because may we ship directly from our partners in these countries, your item may take 6-20 days to arrive. Please do not worry if your order does not show up immediately, be assured it's on its way to you.
WHAT IF I HAVE A QUESTION?
No worries! Contact us and we'll guide you through the process to send the item back.