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    Shipping & Delivery

    Ultrasonic Bamboo Toothbrush Shipping Update:

    Now shipping directly from our North Wales office via Royal Mail. Delivery times are usually 7-10 days with our free shipping method. Due to demand our stock can sell out quite quickly, but we always have regular shipments arriving to keep us topped up. So please check the estimated shipping time when you place your order (under the add to cart button on the product page). This applies to our Ultrasonic Toothbrush and Replacement Heads along with Heads for Philips Sonicare Toothbrushes. 

    Eco Products | Eco Shipping

    Here at Untitled Bamboo, we've made our products available to everyone all over the globe. Our bamboo is grown in Asia, so to keep things green & eco when it comes to moving our products around we tend to ship directly from our warehouses over there. This eliminates unnecessary bulk journeys to our UK warehouse, although we do try to hold a small stock to speed up shipping times within the UK. 

    So what does this mean for you?

    You can expect to receive your items within 3 weeks, although most are delivered much quicker. Note; this does not apply to our Ultrasonic range as these are delivered within 7-10 days. 

    What if I order an Ultrasonic toothbrush and other items from your store?

    If your order contains a product from our Ultrasonic Bamboo range along with products from our other categories, then you might find that these ship separately and you’ll likely receive the Ultrasonic part of your order much quicker as these are located here in North Wales and ship via Royal Mail.

    Where's my package?

    You can get real time status updates by visiting our online tracking page here.

    simply fill in your details and hit the "track" button. 


    Will I be charged with customs and taxes?

    If you're shopping from within the UK, then all prices are inclusive of any taxes.

    For international customers, the prices displayed on our site do not include taxes. This means that you may be liable to pay for duties and taxes once you receive your order.

    Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.

    Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

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